Shipping Policy
🚚 Shipping Policy – Fast and free delivery at Capone Gourmet
📍 Delivery areas
Capone Gourmet delivers almost everywhere in Quebec , guaranteeing ultra-fresh products directly to your door.
✔ Regions served :
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Minimum order of $250 : Mauricie, Bois-Francs, Lanaudière, Laurentides, Montérégie, Greater Montreal, Laval
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Minimum order of $500 : Upper Mauricie, Capitale-Nationale, Estrie
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Minimum order of $1,000 : Outaouais, Saguenay–Lac-Saint-Jean, Charlevoix, Bas-Saint-Laurent, Chaudière-Appalaches
🦞 Good news! All our deliveries are now free!
📦 Delivery times and coordination with the client
✔ Mauricie, Bois-Francs, Lanaudière, Laurentides, Greater Montreal, Laval and Montérégie : 24 to 72 hours (business days)
✔ Capitale-Nationale, Outaouais, Saguenay–Lac-Saint-Jean : 7 to 15 business days
📌 Note : Delivery times are estimated from the date of shipment and not from the order date.
📞 Personalized service: We call each customer before shipping the order to ensure our delivery schedule works for them. We adjust accordingly to guarantee optimal delivery.
📢 On the day of delivery, our delivery driver will contact you between 30 minutes and 1 hour before arriving, so that you are ready to receive your order.
📢 Important conditions
✔ Perishable goods : You must be present to receive your order. If delivery cannot be made (absence, inability to contact you), your package will be returned to the store without the possibility of a refund .
✔ Product weight : For products sold by weight (kg/lb), we do our best to respect the exact amount, with a reasonable tolerance.
✔ Quality and freshness guaranteed : We meticulously check the quality and arrival date of each product before shipping. If necessary, we will adjust your delivery date to guarantee optimal freshness .
Why choose Capone Gourmet?
✅ Exceptional seafood : Seafood, fresh fish, oysters, lobsters, crabs… carefully selected.
✅ Fast and free delivery : Reliable and efficient service throughout Quebec.
✅ Coordination with the client : A call before dispatch and a reminder from the delivery driver before arrival.
✅ Expertise and quality guaranteed : Capone Gourmet, a leader in the seafood industry .